📄 Privacy Policy

Effective Date: 5/28/2025
Graphic Gloss – www.graphicgloss.com

At Graphic Gloss, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

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🔐 1. Information We Collect

When you visit our site or make a purchase, we may collect the following types of information:

Personal Information: name, email address, billing address, and payment details.

Device Information: IP address, web browser, time zone, and cookies.

Order Information: digital products purchased, date/time, payment method (processed securely through third-party services like Shopify and PayPal).

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💳 2. How We Use Your Information

We use your information to:

Fulfill and deliver your digital orders

Communicate with you about your order or updates

Screen orders for potential fraud

Provide customer support

Send occasional marketing emails (only with your permission)

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🤝 3. Sharing Your Information

We only share your information with third parties when necessary to provide our services, including:

Shopify (our website platform)

Payment Processors (e.g., Shopify Payments, PayPal)

Email Marketing Platforms (e.g., Mailchimp or Klaviyo, if used)

We never sell your information to third parties.

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🍪 4. Cookies

We use cookies to enhance your browsing experience. Cookies help us understand how visitors use the site and support essential functions like shopping cart activity.

You can manage or disable cookies via your browser settings.

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🌍 5. Your Rights (GDPR & CCPA)

If you are a resident of the EU or California, you have the right to:

Access the personal data we hold about you

Request corrections or deletions

Withdraw consent for marketing communications

File a complaint with a data protection authority

To exercise your rights, email us at: hello@graphicgloss.com

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🔒 6. Data Retention

We retain order information for our records unless and until you ask us to delete it. This helps with tax compliance and order support.

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🧒 7. Children's Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

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✉️ 8. Contact Us

For questions or concerns about this policy or your data, please contact us at:

Graphic Gloss
2 Bloor St W, Toronto, ON M4W 3E2, Canada
📧 hello@graphicgloss.com
📞 (832) 268-8873

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We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.