Privacy policy

Your privacy matters to us.

At Graphic Gloss, we're committed to keeping your personal information safe and only collecting what's needed to provide you with the best shopping experience possible. We believe great design should be stress-free—including how your information is handled.

What We Collect

When you place an order, subscribe to our emails, or contact us, we may collect information such as:

Your name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely through our payment providers)
Order history
Information you choose to share with us

How We Use Your Information

We use your information to:

Process and deliver your orders
Send order updates and shipping notifications
Respond to questions and customer support requests
Improve our website and shopping experience
Send marketing emails if you've chosen to subscribe
Prevent fraud and protect our store

We never sell your personal information to third parties.

Payment Security

Graphic Gloss does not store your payment details.

Payments are securely processed by trusted third-party payment providers, and your financial information is encrypted during checkout.

Cookies

Like most websites, we use cookies to make your experience smoother.

Cookies help us:

Remember your preferences
Keep your shopping cart updated
Understand how visitors use our website
Improve site performance
Show relevant products and promotions

You can manage or disable cookies through your browser settings at any time.

Marketing Emails

If you sign up for our newsletter, we'll occasionally send updates about new collections, product launches, promotions, and creative inspiration.

Not feeling it anymore? You can unsubscribe anytime using the link at the bottom of any email.

Third-Party Services

To operate our store, we work with trusted service providers that help us process payments, fulfill made-to-order products, deliver orders, analyze website performance, and send emails.

These providers only receive the information necessary to perform their services and are responsible for protecting your information in accordance with their own privacy practices.

Your Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Request corrections to your information
Request deletion of your personal information where applicable
Withdraw consent to marketing communications at any time

If you'd like to make a request, simply get in touch.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Policy Updates

We may occasionally update this Privacy Policy to reflect changes to our business, services, or legal requirements. Any updates will be posted on this page with the revised effective date.