Shipping policy
On the Way 🚚
Good things take time—and every order from Graphic Gloss is made especially for you.
Instead of sitting on a warehouse shelf, most of our products are created after you place your order. This helps reduce waste and ensures every item is made just for you.
📦 Processing Time
Your order is carefully produced before it's shipped.
Typical production times are:
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2–7 business days for most made-to-order products
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During holidays or major sales, production may take a little longer due to higher order volumes
Once your order is ready, you'll receive a shipping confirmation email with tracking information (when available).
🚚 Shipping Times
Shipping begins after production is complete.
Estimated delivery times vary depending on your location and the shipping method selected at checkout.
Typical delivery estimates:
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United States: 3–8 business days
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Canada: 5–12 business days
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Europe: 3–10 business days
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Australia & New Zealand: 5–15 business days
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International: 7–21 business days
Please note these are estimates and aren't guaranteed.
🌎 Worldwide Shipping
We ship to many countries around the world through our trusted production partners.
Availability, shipping methods, and delivery times may vary by destination.
📦 Multiple Packages
Ordered more than one item?
Some products may be produced at different facilities, so it's completely normal for your order to arrive in separate packages or on different days.
Don't worry—your remaining items are still on the way.
📍 Tracking Your Order
Once your order ships, we'll email your tracking information (when available) so you can follow its journey right to your door.
⚠️ Shipping Delays
While we do everything we can to get your order to you quickly, occasional delays can happen due to:
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Weather
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Carrier delays
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Customs processing
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Peak holiday seasons
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High order volumes
We appreciate your patience while your package makes its way to you.
🏠 Shipping Address
Please double-check your shipping address before placing your order.
Graphic Gloss isn't responsible for delays, lost packages, or additional shipping charges caused by incorrect or incomplete addresses entered during checkout.
🌍 Customs & Import Fees
International orders may be subject to customs duties, taxes, or import fees determined by your country's regulations.
These charges are the responsibility of the customer.
💌 Need Help?
Questions about your order?
We're happy to help.
Email: hello@graphicgloss.com
Or simply fill out our contact form, and we'll get back to you as soon as possible.
Thanks for shopping with Graphic Gloss. We can't wait for your order to arrive! ✨